When Will My Order Ship?
Orders are usually processed and shipped within 3-7 working days of purchase.

How Long Does Shipping Take?
Shipping times vary as we ship worldwide from different fulfillment centers depending on your location. The average shipping time is about 7-20 working days. Your tracking number will be updated 3-7 days after your order has shipped. For more information, please see our Shipping Policy.

How Do I Cancel An Order?
We can only cancel an order within 24 hours of the order being placed. After that, the order has most likely been processed and is being prepared for shipment or has already been shipped. Once this takes effect, it is out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on providing prompt service which includes getting your order out as soon as possible.

What Is Your Return Policy?
If there is anything wrong with your order (defective product, incorrect order, damaged order, etc.), please contact us within 7 days of receiving your order, and we will be happy to assist you with a review. Please do not return anything until we have reviewed your case, our customer service team will send further instructions after reviewing. We reserve the right to refuse return requests.
You will be responsible for paying for your own shipping costs for returning your items. Original shipping charges are not refundable.

Is there any additional fee or tax?

For most of the countries, our customers do not need to pay for importing fee. duties or VAT (Valued Additional Tax). However, for some European countries, our customers may need to pay the duties or VAT according to your countries' levying rules.

Shipping and Address Guidelines

1. Military Addresses: We are unable to deliver to military addresses such as APO, FPO, or similar locations.

2. Address Length: The detailed address cannot exceed 35 characters.

3. Complete Address: Please ensure the detailed address includes a proper building number and is not just numeric.

4. Contact Information: To ensure smooth delivery, please make sure that the recipient's phone number is valid and reachable. If the delivery address or phone number is incorrect or unreachable, the package may require pickup or reshipping.

5. Shipping Restrictions: Due to specific regulations in certain countries, some items cannot be delivered to certain locations. Please check local shipping restrictions before placing your order.

Tracking Your Order

To track your order, simply use the tracking number provided in your order details. You can check the shipment status and track its journey through the following website: 17track